About Trackster App

What exactly is Trackster App?

An internet of things personal tracking service for the logistics industry and consumers.

How do I create my own Trackster App account?

All you need to do is register via cell number and email to get started.

Do I need to link my bank account in order to use it?

No, you can pay via credit card or cash at your local Trackster outlet.

Will the Trackster Data Service work on my mobile device?

Yes you can use the Trackster system on any device.

Is it available in my country?

Trackster is available worldwide.

Setting Up Your Account

What are the fees involved?

Setting up and account and viewing a parcel track to you is free. You purchase shipment tracking credits on the Trackster devices in the shop.

Does it cost me anything to receive a shipment?

You do not pay to receive a personal tracking invitation.

How do I request a specific account

Our account team will help you set up an enterprise account if you ship more than one item a day.

Can I send more than one at a time?

You can send multiple Trackster devices at once using the Application Program Interface (API)

Managing Your Account

How do I manage my account?

Manage your account via the login settings.

How secure is the admin area?

Two factor authentication is used for the administration credentials.

How do I cancel my account?

Accounts are deleted after 2 years of no activity.

Can I set up more than one account at a time?

Your only limit to number of accounts is the cell number. You can not use the same cell number for two accounts.